Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated under the BRAND EDIT trading name. Throughout the site, the terms “we”, “us” and “our” refer to BRAND EDIT and the legal business identified in our Contact Information.
By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, together with our Return & Refund Policy, Shipping Policy, Privacy Policy and other policies made available on this website.
Please read these Terms carefully before using our website or placing an order.
1. ONLINE STORE TERMS
By using this website, you confirm that you are legally capable of entering into a binding agreement or that you are using the website with the permission of a parent or legal guardian where required.
You may not use our products, services or website for any unlawful or unauthorized purpose.
You must not transmit malware, viruses, malicious code or otherwise interfere with the security or operation of the website.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, specifications, colours, dimensions, photographs and other information as accurately as possible.
However, colours and appearance may vary depending on lighting, photography, screen settings and the device used to view the website.
Eyewear dimensions, colours, accessories and packaging may also vary slightly between models, production batches or manufacturer updates.
We reserve the right to correct errors or inaccuracies in product information at any time.
3. DESIGNER BRANDS AND TRADEMARKS
Brand names, logos, trademarks and product names displayed on this website remain the property of their respective owners.
Their appearance on BRAND EDIT does not transfer any intellectual property rights to us or to the customer.
Unless expressly stated otherwise, references to third-party brands are used solely to identify the products offered for sale.
4. PRODUCT AVAILABILITY
All products are subject to availability.
Adding a product to your cart does not reserve stock.
In the unlikely event that an ordered product becomes unavailable after an order is placed, we may contact you to offer an alternative, adjust the order where appropriate, or issue a refund for the unavailable item.
5. PRICES
Prices displayed on the website are shown in the currency applicable to the customer's store or market experience.
Prices may change without prior notice.
The price applicable to an order is generally the price displayed at the time the order is submitted, subject to correction of obvious pricing, technical or typographical errors.
Applicable taxes will be handled according to the requirements of the relevant transaction and may be shown at checkout.
6. ORDERS
After you place an order, you may receive an acknowledgement or confirmation.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
• Suspected fraud or unauthorized payment
• Incorrect pricing or product information
• Stock unavailability
• Technical errors
• Delivery restrictions
• Suspected misuse of the website
• Orders that cannot reasonably be fulfilled
If we cancel an order after payment has been collected, the applicable amount will be refunded.
7. PAYMENT
Payment methods available to you will be displayed at checkout.
Orders requiring online payment may be processed only after successful payment authorization.
Payment processing services may be provided by third-party payment providers. Their own terms, security procedures and privacy practices may also apply.
8. SHIPPING AND DELIVERY
Shipping destinations, available delivery methods, charges and estimated delivery times are governed by our Shipping Policy and the options presented at checkout.
Delivery times are estimates and can be affected by courier delays, customs procedures, public holidays, weather or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
9. INTERNATIONAL ORDERS
International orders may be subject to import duties, customs charges, taxes, clearance fees or other destination-country charges.
Unless clearly stated otherwise at checkout, these charges are the responsibility of the customer.
10. RETURNS, REFUNDS AND EXCHANGES
Returns, refunds and exchanges are governed by our Return & Refund Policy.
Customers should review that policy before purchasing.
Nothing in these Terms is intended to limit any mandatory consumer rights available under applicable law.
11. CUSTOMIZED AND PRESCRIPTION PRODUCTS
Customized, personalized, made-to-order and prescription products may be manufactured or prepared specifically for the customer.
These products may therefore be subject to different cancellation, exchange or change-of-mind return conditions, as explained in our Return & Refund Policy or communicated where applicable.
12. ACCOUNT INFORMATION
If you create a customer account, you are responsible for maintaining the confidentiality of your login information and for activity carried out through your account.
Please notify us if you believe your account has been accessed without authorization.
13. ACCURACY OF BILLING AND CUSTOMER INFORMATION
You agree to provide current, complete and accurate information when placing an order.
You are responsible for updating relevant information where necessary so that we can process your order and communicate with you.
14. PROMOTIONS AND DISCOUNTS
Promotional codes, offers and discounts may be subject to specific conditions, validity periods, product exclusions or usage limits.
Unless otherwise stated, promotional offers cannot necessarily be combined.
We reserve the right to withdraw or modify promotions where reasonably necessary.
15. THIRD-PARTY SERVICES AND LINKS
Our website may use or link to services provided by third parties, including payment providers, logistics companies, social platforms and other technology providers.
We are not responsible for the content or operation of independent third-party websites or services.
Use of those services may be subject to separate terms and privacy policies.
16. INTELLECTUAL PROPERTY
The BRAND EDIT website design, original text, graphics, layout, photographs owned by us, software elements and other original content are protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit or copy our original website content without prior authorization, except where permitted by law.
Third-party trademarks and intellectual property remain the property of their respective owners.
17. REVIEWS, COMMENTS AND USER CONTENT
If you submit reviews, photographs, comments or other content to us, you confirm that you have the right to provide that content.
Content must not be unlawful, abusive, defamatory, misleading, infringing or otherwise inappropriate.
We may moderate or remove user-submitted content where reasonably necessary.
18. PROHIBITED USE
You must not use the website to engage in fraudulent activity, violate applicable laws, infringe intellectual property rights, collect personal information unlawfully, interfere with website security, distribute malicious software or attempt unauthorized access to systems or customer accounts.
19. WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
We may temporarily suspend, modify or maintain parts of the website when reasonably necessary.
20. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, BRAND EDIT will not be responsible for indirect, incidental or consequential losses arising solely from the use or inability to use this website.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limits mandatory consumer rights.
21. INDEMNITY
To the extent permitted by applicable law, you agree to be responsible for losses or claims caused by your unlawful use of the website or material breach of these Terms.
22. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
23. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in our business, services, website or legal requirements.
The current version published on this website will apply from its effective publication date.
24. GOVERNING LAW
These Terms are governed by the applicable laws of the United Arab Emirates, subject to any mandatory consumer protections or jurisdictional rights that apply to the customer.
25. CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to BRAND EDIT using the contact details published in our Contact Information section on this website.